Shipping policy
Shipping - Australian-Based Customers
We aim to ship your Reset Razor products within 24 hours of your order. We may offer free shipping for certain orders and items, subject to change.
Delivery typically takes between 5 to 15 business days depending on your location. We use Australia Post as we have found it to be the most reliable service particularly for our regional customers, and offers the most detail for order tracking.
Shipping - New Zealand-Based Customers
Delivery typically takes between 8 to 15 business days depending on your location. We use Australia Post as we have found it to be the most reliable service and provides the most detail for order tracking from Australia to New Zealand.
Blade refills
If you've signed up for automatic blade refills they will be included in your first order, and are then subsequently shipped every 6 weeks automatically. For example, if you ordered on 4 December with a 6-weeks subscription, expect your Refill Kit on 15 January. You can adjust your delivery schedule anytime before billing.
Being a scheduled repeat shipment, tracking is not available for blade refill deliveries.
Regular Blade Refill orders don’t come with tracking details as they’re sent in envelope-sized packaging via standard mail.
Shipping - International Customer
Coming Soon...
Questions? Feel free to reach out anytime for clarification to hello@resetrazor.